Administrator vs. User Account in ContentStudio
In ContentStudio, workspace roles define what each team member can access and manage. Here’s a breakdown of the differences between an Administrator and a User account.
Administrator
Administrators have full control over the account and all workspaces.
Key Permissions
- Create, edit, and delete workspaces
- Add or remove team members and assign roles
- Connect and manage social media accounts
- Access all modules (Publisher, Planner, Analytics, Automation, etc.)
- Manage billing, subscriptions, and account settings
- Control approval workflows and post-review settings
- Access all posts, reports, and connected profiles across the account
User
Users have restricted access based on the permissions granted by an Administrator.
Key Permissions
Users have access and actions based on the role assigned within each workspace:
- Admin: Has most privileges but cannot view or manage billing and plan details.
- Collaborator: Can create and edit posts, comment on posts, and perform actions as permitted by the workspace admin.
- Approver: Can review posts, comment on them, and access the planner/calendar.
- No Access: Cannot view or interact with the workspace.
Roles and permissions are defined and managed by the Administrator for each workspace.
Roles and Permissions Overview
The table below summarizes what each role can or cannot do within the workspace:
| Permission | Admin | Collaborator | Approver | No Access |
|---|---|---|---|---|
| Create & Edit Posts | ✔ | ✔ | ✖ | ✖ |
| Comment & Review Posts | ✔ | ✔ | ✔ | ✖ |
| Approve Posts | ✔ | ✖ | ✔ | ✖ |
| Access Planner/Calendar | ✔ | ✔ | ✔ | ✖ |
| Connect Social Accounts | ✔ | ✖ | ✖ | ✖ |
| Manage Billing & Settings | ✔ | ✖ | ✖ | ✖ |
| View Analytics & Reports | ✔ | ✔ | ✖ | ✖ |
FAQs
1. How many Administrators can a ContentStudio account have?
Each ContentStudio workspace can have multiple Administrators. Every Admin has full access to settings, billing, and social account management.
2. How can I add a new User?
Only Administrators can invite new members. Go to Settings → Team Members and click Add Member. Then assign their role (Admin, Collaborator, or Approver) and workspace access.
3. Can Users connect or manage social accounts?
No. Only Administrators can connect or manage social accounts. Users can post or collaborate only on the accounts assigned to them.
4. Can a User be promoted to an Administrator?
Yes. An existing Administrator can edit a User’s role anytime from Team Members → Edit Role.
5. Can a User access all workspaces?
No. Users can only see and work in the workspaces they’ve been added to. Administrators can assign or remove workspace access anytime.
6. What happens if an Administrator leaves?
Another existing Admin retains control of the workspace. If there’s only one Admin, contact ContentStudio support to transfer ownership.