How to Bookmark Conversations in Social Inbox?
With Social Inbox you get the freedom of bookmarking important conversations. This way whenever you want to reference a previous commitment, pricing, or model, you can easily find it without scrolling through endless transcripts.
While conversing with clients or brands, bookmark a message that you feel is important. Later when you feel like finding that particular message, simply click on bookmarked conversations. This will point to the specific conversation and open up a chat history 24 hours before and after the bookmark.