What channels are supported by Social Inbox?

ContentStudio lets you connect Facebook pages, Instagram profiles and Twitter profiles in the Social Inbox. Here's how to add a social account. Please note that if you are an old user of ContentStudio and just started using social inbox, you may need to re-authenticate your account in order to start fetching the data in the social inbox module.

Here's what's supported at the moment.

Facebook Page - Direct messages, comments on posts, comments on ads, visitor posts, and reviews (soon)
Instagram Business Profile - comments on posts, comments on ads
Twitter Profile - Direct messages, tweets, and @mentions on public tweets
Youtube - Comments on channel videos (in development)

Note: For now, Instagram DMs aren't supported by the IG API, so they won't be visible in the inbox. Only the Instagram comments will appear in Social Inbox. 

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