The Content Studio 2FA authentication process

From a security point of view, there is a big concern that the service does not have any multi-factor authentication when signing on to the web portal. To address this security concern, we have added two-factor authentication to Content Studio as an extra layer of security.


In this article:

Steps to enable 2FA Authentication

1
Go to Account Settings and click on your profile.

2
Under Security, click on Two-Factor Authentication and enter your account password to enable it.

3 After that, to enable two-factor authentication, install the Google Authenticator app on your Apple or Android device, scan the QR code into the app, and enter the code shown in the app. Your two-factor authentication is now enabled.

4
If you click on Trust this device, you’ll be asked to enter a name for the device and then click Confirm.

5
You’ll see a page showing some codes with a banner stating that these are your backup codes in case you lose your device. Click OK, I understand to continue.

Click on the Disable button to turn off two-factor authentication (2FA).

Linked Devices

The Linked Devices tab shows all devices currently connected to your account and highlights which ones are trusted. Trusted devices can skip 2FA for a limited time.

How to manage linked and trusted devices:

1
Open the Linked Devices tab in your Security settings.
2
You’ll see a list of devices with details such as device name, last active time, location, and trust status. Trusted devices are marked with a badge.

3
To remove a session, click Logout next to the device.
4
To revoke trust for a device, click the Revoke button. That device will require 2FA the next time it logs in.

  • If you change your password, all trusted devices are revoked automatically.
  • If you disable 2FA, all trusted devices are revoked automatically.
5
To end all sessions at once, click Logout of all devices. A confirmation box will appear with an option to "Revoke trusted devices."
If you check this option, all devices will lose their trusted status and require 2FA on the next login. If you leave it unchecked, sessions will end but devices will remain trusted.

Login with 2FA

1
Enter your email/username and password, then click Login. The 2FA verification screen will appear.
2
Enter the 6-digit authentication code from your authenticator app. You’ll also see a "Trust this device" checkbox (unchecked by default).
3
If you check "Trust this device", a field will appear to enter a device name (e.g., "Work Laptop"). After that, click Submit to complete the login.

Once trusted, this device will skip 2FA for 30 days unless you revoke its status or the trust period expires.

FAQs

Q1: What happens if I forget to check “Trust this device” when logging in?

A: Nothing changes — you’ll just need to enter your 2FA code every time you log in from that device until you trust it.

Q2: How long does a trusted device stay trusted?

A: Trusted devices stay trusted for 30 days, unless you revoke them manually, change your password, or disable 2FA.

Q3: Can I manage which devices are trusted?

A: Yes. Go to Security → Linked Devices to see all devices, revoke trust, or log them out.

Q4: What if I lose a trusted device?

A: Use Logout of all devices with the revoke option to immediately remove trust from all devices.

Q5: Will enabling 2FA or trusting a device affect how the app works?

A: No. The core features of ContentStudio remain the same — 2FA only adds an extra layer of login security.

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