Are you experiencing difficulties publishing on Instagram?

At times, you might encounter an Instagram error while trying to publish content to your Instagram using ContentStudio.

If this error message appears above your post in the Scheduler, it indicates the absence of some permissions on Instagram. Consequently, ContentStudio is unable to publish your content. 💔

Following are the possible solutions to fix it:

Solution#1: Instagram Professional account enabled?

To enable certain features, your Instagram account must be in either Creator or Business mode.

If you currently have a Personal account, you can easily switch to a professional mode.

• Access your Instagram account, navigate to the menu.
• Click on Settings and privacy.
• Select Account type and tools, then choose Switch to professional account.
• From there, opt for either Business or Creator Account, proceed with the switch, and finalize the process by clicking Done. ✅

Solution#2: Is an Instagram account connected to a Facebook page?

To connect your Instagram account, ensure it is associated with a Facebook page where you hold the role of Admin or Editor.

• Navigate to your Facebook Page and access the "Manage" section, then proceed to "Linked accounts" and finally select "Instagram."

Connection Failed:

If you see a grey message with the blue button "Review Connection," that means that the connection has failed and you need to reconnect your Instagram account.

1. Open your Facebook Page.
2. Select Settings from the left navigation menu.
3. Select Linked accounts.
4. Select Instagram.
5. If you have a connected Instagram account, and its connection needs updating, you will see a notice to Review Account Connection.
6. Click on Review Connection.
7. Follow the prompts to review and update your connection. You’ll need to enter your Instagram account password and complete 2-factor authentication if it is set up.

Solution#3: Manage Facebook Roles

it is advisable to have Facebook access with full control in order to effectively manage your Instagram account using third-party tools. 💡 Ensure that you have obtained all the necessary permissions 🤞

• Navigate to Manage > Page access.

Solution#4: Enable Facebook Business Integrations

Make sure to enable ContentStudio for managing your Instagram account through the Business Integration settings in your personal Facebook account.

After trying any of the above listed solution, try to republish the failed post 😊

If the error still persists, Contact us 🙌