Team Member Roles & Permissions
Team members manage social media marketing on different platforms. Super Admins define roles and assign tasks, and each member can be grouped into client or your own team.
This article contains the following sections:
Team Member Roles
In ContentStudio, there are three roles of team members:
- Administrator
- Collaborator
- Approver
Now lets talk about them in detail
Administrator
An administrator possesses the same level of access and control over all features as the super administrator (owner of the workspace), with the exception of the Billing & Plan feature. However, the super administrator can selectively grant billing access to the administrator by checking the box labeled "Enable access to billing."
✅ Important
Note that the checkbox "Enable access to billing" is only available for team members. If you select "Client" from the dropdown instead of "Team," this checkbox will disappear.
Collaborator
A collaborator is another entity in the company who performs the actions that are granted by an administrator. They have limited access when compared to other team members. The administrators mark the activities a collaborator can perform based on their responsibilities.
The following settings and permissions are shown for the Collaborator.
Approver
This role grants users only approval privileges. An Approver can:
- Review and approve/reject posts as a part of the Approval Workflow.
- Edit draft posts if allowed by the super administrator.
The following settings and privileges are shown for the Approver.
Team Member Types
While adding a team member to your workspace, you can assign them to one of two user types, as described below:
- Team - Internal team members or staff who actively manage and contribute to the workspace's content and settings.
- Client - External clients or stakeholders with restricted workspace access, assigned by the Super Admin according to business needs.
📝 Note the following restrictions that apply to the client users:
- Clients will not be able to view internal notes associated with any post.
- Billing features will not be accessible to clients.