Team member roles & permissions

Managing social media marketing across various platforms often involves collaboration between the internal team and external clients. In ContentStudio, Super Administrators (workspace owners) play a crucial role in defining roles, assigning tasks, and effectively managing team dynamics. Each member added to the platform can be categorized as either part of your internal team or a client team, with roles that control their level of access and permissions.

In this article:

Team member types
Team member roles
Roles and permission comparison

Team member types

When adding a team member to your workspace, you’ll need to assign them to one of the following user types:

Team: Internal employees or contributors who actively manage and engage with the platform’s content and settings.

Client: External clients or stakeholders with restricted access, managed by the Super Administrator.

Clients cannot access internal or private post comments added to any post.
Billing features are hidden from clients.
The "Enable access to billing" option is only visible when a member is assigned to the Team type.

Team member roles

ContentStudio supports three distinct roles that define the actions each team member can perform:

1. Administrator

An Administrator has nearly full access to the workspace, similar to that of a Super Administrator (Owner). They can manage most of the platform’s operations, such as:

Adding/removing team members
Managing social accounts and blogs
Creating workspaces
Modifying settings
Handling publishing and content workflows

🔐 Billing Access:

By default, Administrators do not have access to billing. However, the Super Admin can enable this manually by checking the “Enable access to billing” checkbox (available only when the member is added as a Team user).

2. Collaborator

A Collaborator is a team member with customizable, limited access. The Administrator defines their capabilities based on their responsibilities. Collaborators are typically involved in content creation, social media scheduling, and basic account activities.

The Super Admin can tailor collaborator access by enabling or disabling specific permissions as needed.

Collaborators can have the following permissions:

✅ The Super Admin can tailor collaborator access by enabling or disabling specific permissions as needed.

3. Approver

An Approver has approval-only privileges within the platform. This role is ideal for clients or managers who need to review content without being directly involved in its creation or publication.

Review and approve/reject posts as part of an approval workflow
Edit draft posts (if permission is granted by the Super Admin)
Can create posts and send for approval.

Approvers cannot initiate the approval process on their own.

Roles and permissions comparison table

Here's a high-level view of what each role can do, depending on Super Admin settings:

Feature / Access	Super Admin (Owner)	Administrator	Collaborator
Access to Billing	✅	Optional	❌
Create Workspaces	✅	✅	❌
Add/View Team Members	✅	✅	❌
Manage Social Accounts/Blogs	✅	✅	Optional
Access Spinner	✅	✅	❌
Change URL Shortener	✅	✅	❌
Access Pocket Settings	✅	✅	❌
Add Sources	✅	✅	Optional

FAQs

Who can manage team member roles and permissions?
Only Super Administrators (workspace owners) can define roles, assign user types, and manage permissions for team members.

What is the difference between Team and Client user types?
Team users are internal members who actively manage content and settings, while Client users are external stakeholders with restricted access.

Can Client users access billing features?
No. Billing features are hidden from Client users. The option to enable billing access is only available for Team users.

Do all Administrators have access to billing?
No. Administrators do not have billing access by default. A Super Administrator must manually enable billing access when the member is added as a Team user.

Can Collaborator permissions be customized?
Yes. The Super Administrator can enable or disable specific permissions for Collaborators based on their responsibilities.

Can Approvers start the approval workflow?
No. Approvers cannot initiate the approval process on their own. They can only review, approve, or reject content that is submitted to them.

Can a team member’s role or user type be changed later?
Yes. Super Administrators can update a member’s role, user type, or permissions at any time.