Which channels are supported by social inbox?

ContentStudio lets you connect and manage your Facebook Pages, Instagram Business Profiles, LinkedIn Pages, Google My Business (GMB), and YouTube accounts directly through the Social Inbox. This centralized hub lets you monitor and respond to real-time interactions from multiple platforms.

Currently supported platforms

Here’s what you can manage through the Social Inbox:

Facebook Pages

• Direct messages

• Comments on posts

Instagram Business Profiles

• Direct messages

• Comments on posts

LinkedIn Pages

• Comments on posts

Google My Business (GMB)

• View and respond to reviews

• Real-time syncing of new reviews and any edits (e.g., text or rating changes)

• You can respond once per review

• Supports editing or deleting replies, which reflects on GMB as well

YouTube

• Comments on posts (now supported)

Important Limitations

• LinkedIn and GMB do not support messaging features due to platform limitations.

• LinkedIn supports viewing and replying to comments only. Conversations or direct messages are not accessible.